Returns & Exchanges
At ENMY, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn and tagged items. Our goal is to make your shopping experience as seamless as possible, from the first click to the final fit.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
- 3.Ship It Back
Print the prepaid shipping label provided through the portal and drop off your package at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.